The Wholesale Trade Industry Digital Plan recommends the following digital solutions for Stage 1 Getting Digital Economy Ready. The key focus of the digital solutions at this stage is to streamline and optimize processes in the areas of Sales, Purchasing, Inventory, Distribution, and Customer Relationship Management.
Sales Management
These are digital solutions to manage customers, sales orders, products, and pricing information. These tools help in monitoring and handling sales efficiently. Automated processes with less manual effort will help minimize errors, and there will also be a smooth conversion to sales orders from purchase orders, leading to increased productivity.
Purchasing Management
These are digital solutions to manage suppliers, their products, and the creation, and processing of purchase orders. These tools help monitor purchases efficiently, carry out purchasing functions well, and maintain communication with the suppliers.
Inventory Management
These are digital solutions to manage warehouse functions like receiving, picking, packing and moving products. These tools help monitor the inventory levels across the operations to provide visibility of stock and prevent stockout situations that result in lost business. Replenishment orders based on established lead times are created automatically to maintain preset inventory levels.
Distribution Management
These are digital solutions to manage the processes in order fulfillments like picking and packing and delivery to customers. These tools help in monitoring order fulfillment and help to make changes in problem areas. As a result, there will be a better use of delivery routes so that there is a reduction in the time taken.
Customer Relationship Management
These are digital solutions to manage customers better by studying and understanding their profiles, preferences, and requirements. These tools help to maintain a better relationship with customers. This helps to retain the customers and also results in increased sales due to improved interactions with them.
Companies looking to apply these digital solutions can approach providers such as Zooloo Information Systems. Zooloo helps clients apply for financial assistance from Enterprise Singapore to defray the cost to implement such solutions.
For more information on how to adopt the digital roadmap recommendations for your company, do drop an e-mail to sales@zoolooinfosys.com.
Explore more
- Learn more from our eBook series on Digital Transformation
- Learn more about our “Digital Backbones”
- Learn more about IMDA's Wholesale Trade Industry Digital Plan
