With country borders closed and government regulations constantly changing due to Covid-19, consumers are cautious about spending their dollars. This makes the demand even more unpredictable for wholesale companies to gauge how much inventory to bring in. Perhaps now more than before, wholesale business owners understand the importance of the need to keep operating costs down.
How can businesses operate more cost-efficiently?
This is an uphill task, given that the covid pandemic has affected the way people live, work, and play and put a strain on businesses due to the uncertainty of how their sales will pan out. This is where the implementation of digital transformation could determine if your business is treading water and trying to stay afloat, or more preferably, riding the tide of opportunity brought about by digital from providers such as Zooloo.
How each step of your processes can be automated
By going digital, just a single task can result in a significant difference in cost savings. How so?
Instead of handling individual orders by telephone call, your customers can place orders online, 24/7. An alert is then generated via email to your sales and order management team. This reduces the need for constant monitoring by individual sales staff and helps maintain a lean operation even as you scale online.
By putting total sales and product information online, you will simply receive purchase orders and payments online without the need to print and mail out such information. What this translates to are lower customer support costs.
How to increase reach online with minimum costs
Part of a successful digital transformation delivery could also mean uploading clear and well-presented product demonstrations to better help your customers decide which products they want. A product video can help boost the image of your company by giving your online presence a 'voice' - since most of what is most viewed online are videos. The option of using online webinar presentations can provide a uniform and brief demonstration of your product's positive attributes.
For companies who have held back on starting their digital transformation journey, the Covid-19 crisis has made them realize the consequences of not accelerating digital transformation. With rising operating costs due to Covid-19 disruptions to supply chains, leveraging digital transformation to reduce this cost would certainly be a wise move.
Would you like to find out more? Do contact Zooloo's digital solutions experts immediately for the first step towards digital transformation at sales@zooloo.asia.
- Read about The Digital Transformation Journey
- Learn more about our “Digital Backbones”
- Learn more from our eBook series on Digital Transformation for Wholesale Trade
Tags:#digitaltransformation #B2B #digitaladoption #digitalintegration #covid19 #digitalsolutions #wholesaletradesector #wholesaletrade
